Services – megamachineturkey

Costumer Services is an essential part of our business. One of the problem in even big and high quality machinery manufactory is their whicknessto sport their machine after it is sold. With Mega Machine Costumer services we find a service solution that is suitable to each problem in hours considering minimum cost. In addition to accure proper operation of the machinery and satisfaction of our valued costumers, Mega Machine offers a number of dedicated after sell services such as Software Support, Maintaning Contract, Moving, Spare Parts, Training, Tools, Overhaulls. Each of this services are manage the by experienced engineers who are trained to find the solutions or organized corrective action on site in case of failure of machine.

OUR SERVICES

Software Support

In order to increase productivity and accuresy of our machine we are working with our partners to update our software constantly. By contracting us we can offer you pricing and specification for software upgrades.

MAINTANENCE CONTRACT

By our maintanence contract we improve productivity of your machine while minimalizing uplanned down time. We constantly verify the proper operation and use of the machine to avoid any disruption

MOVING

Our Moving Service includes disassembling transportation relocation and installation at the costumer facility. The Moving Service brings high value added to our costumers since they will receive their machine turn key in their factory.

SPARE PARTS

It is very important for Mega Machine to delivery and the replace any damage component in the shortest time. We have prepared some of the most used parts ready to delivery in order decrease the down time of our costumer machines. If you need any spare parts you can contact our service departments to order it.

TRAINING

We immediately following installation of your machine start over on site operator training so that you can quickly benefit from your investment. It is also suggested that after working with the machine for a while, the operator take advantage of more extensive training to achive higher level of proficiency.Part of our training program is for invidual training for new operator joining your team.

TOOLS

Considering full service is at the part of our business, we provide full range of tools and consumables to our value costumers therefore they dont need to spend time to buy them from different places and being worried about their quality and prices. Our Touls range consist of press brake tolls, punching tools, shearing blade,punching press mould and we provide plasma, laser and waterjet consumable. İn case of further information on tooling and consumables, please contact us.

OVERHAULLS

Mega Machine offers overhaull service for used and second hand machines. On request, our skilled technicions will carefully inspect the used machine on costumer side and carry out detailed assessment of the activities requiredfor overhaulling. And finally we act by replacing or rebuilding damage parts rapidly and accurity even old machines.

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